How Technology is Exacerbating

How Technology is Exacerbating the Class Divide during the Pandemic: The Case of Children’s Education in Bangladesh

The world has always been an unfair place with winners and losers. Technology is making lives better for everyone as a whole, but it is also responsible for exacerbating the inequality between the rich and poor. Relentless, exponential technological progress of our times is widening the class divide like never before. Now COVID-19 is ruthlessly laying bare this uncomfortable reality of ‘technological inequality’. In this blog, I will try to explain why the poorer children in Bangladesh are likely to lose more than the richer ones because of the COVID-induced school closure, and how technology is making it worse.

In many cases, the unfairness of technological inequality during the pandemic is blatantly obvious. Blessed by Meet, Zoom, and the like, most ‘office-goers’ have turned their homes into offices, albeit with a few hiccups. On the other hand, a vast swath of  ‘working class’ people have found their customers disappearing or have been laid off by their employers because of the lockdown and the resultant economic shock; they are also disproportionately exposing themselves to the virus as they are crucial to running the essential economy. But then there are cases where the effect of technological inequality during the pandemic has remained insidious. One of such cases is children’s education.

There is evidence that prolonged school closure, such as 3-month summer vacation in the west and as an aftermath of a natural disaster, has a strong adverse impact on learning, though the evidence on whether poorer children suffer more is not so clear. Because of the pandemic, education of all children will be hampered, no doubt. But is the effect going to be the same for all children, rich or poor? If not, why? What role is technology playing in this inequality?

It is well-known that rich children all over the world have better educational outcomes than their poorer peers, and for obvious reasons. To start with, rich children are far less likely to be malnourished during their formative years, giving them a head start in cognitive development. Their parents are likely to be more educated and resourceful, thus better able to guide and support their children’s pursuit of education.

Studies have found that poor people spend a minuscule share of their small income on children’s education, as the majority of the poor children go to public schools, typically free and also that provide lower-quality education. Ill-educated poor parents cannot properly assess how well their children are learning; those who can, often take their children out of public schools and enrol them in private schools. But it turns out that the private schools for poor children are also of low quality.

And then there is this whole question of parental aspiration. Paradoxically, educated (hence richer) mothers spend significantly more time in childcare, including education, even though they often spend long hours working outside. And the ‘opportunity cost’ of spending time with their children is higher than that of their less educated, poorer counterparts. Is it because they aspire higher for their children? Maybe. For an educated mother, it is difficult to imagine that her children will not get proper education. She would thus work accordingly.

On the other hand, besieged by many urgent problems of life, with too many obstacles to jump over, and without relatable, close-to-home educated role models to look up to, poor parents have low aspirations for their children’s education and rationalize spending less time and money on this affair.

What does it mean for children’s education during the ongoing lockdown and school closure? ‌ It is obvious that the less educated, poorer parents would not have the incentive to spend close to enough time homeschooling their children. Struck by the loss of livelihoods, they are drowning in worries about how to feed their families. It is understandable that children’s education would be the least of their worries. Even if they did, a low level of education among poorer parents means that they may not be very effective in home-schooling. In contrast, educated, wealthier parents working from home may be able to and would want to spend more time in ensuring that their children would not fall behind in education because of the lockdown.

But what about technology? Can it help the poor children close the gap in learning with the wealthier ones during lock down? It is hoped that technology is the magic wand, which can close this great divide in education, if not eliminate it. In fact, ‌technology does have unlimited potentials. For example, Khan Academy and endless other free online resources have brought international-quality education to anyone with a basic smartphone and a reliable internet connection. Can the poor children take advantage of these online resources during normal times, and especially now?

Quite unsurprisingly, poorer parents, and by extension, their children have limited access to technology. Even in rich countries like the USA, shortage of computers in the homes of poor children, who now require to take classes and do homework online because of the pandemic, ‌is creating an uproar.

In Bangladesh, the wealthier private schools have started offering online classes. The government is also broadcasting classes for children on the national television and online. In a recent unpublished nationally representative survey in Bangladesh, we find a serious disparity in access to  technology. Even though the ownership of mobile phones is almost ubiquitous, about 15-20% of the poorer households do not have one. Only about 59-77% of the poorer households have any kind of access to television. Almost every richer household has access to both. Only a small fraction of poorer households use the internet, the rate sharply rises with household income. To make matters worse, for the poor, often these technologies are shared by multiple members or even multiple families. So, a large number of poorer children are automatically left out of the television and internet-based education.

Figure 1: Unpublished survey (2020) by BIGD, BRAC University

But, even if poorer children have access to technology, can they use it as effectively as the richer children? Eminent Harvard Professor of Public Policy, ‌Robert Putnam, describes “Compared to their poorer counterparts, young people from upper-class backgrounds (and their parents) are more likely to use the Internet for jobs, education, political and social engagement, health and newsgathering, and less for entertainment and recreation.” It is not because the poor are lazy and stupid, it is because wealthier, more educated parents are better aware of the pros and cons of letting a child have a smartphone or a computer, they know what is available online and are more invested to make sure that their children use it well. Thirty percent of the rural mobile phone users in Bangladesh cannot even read a message on their phone, let alone do any other activity; this rate goes up with decreasing per capita income. It must be true in cities as well, even if to a lesser degree. How can we expect these parents to use technology for their children’s education?

Even during normal times, richer children have a better chance of using technology for education because of parental awareness. Now that their are parents are home, these children are more likely to be exposed to all types of educational and cognitive development contents online, on top of attending the distant classes offered by the government or schools .On the other hand, many poorer children are simply deprived of their regular classes because they do not have access to television or internet. Even when have an access, they may remain absolutely clueless about how to harness its power to learn and grow because their parents cannot afford to stay home, have other pressing worries, or do not know how to guide the children.

For sure, COVID-19 is disrupting the learning for all children. But, powered by technology, the richer children can at least hope to close in. And, the poorer children are drifting further apart, partly because of all the reasons why they are poor, but also because of the technological inequality, the new reality of their generation.

Nusrat Jahan is the Head of Business Development and Knowledge Management at BIGD, BRAC University. 

Photo © Dominic Chavez/World Bank licensed under CC BY-NC-ND 2.0

Is Coronavirus Bringing the Virtual World

Is Coronavirus Bringing the Virtual World Even Closer to Reality?

A quarter of the world’s population is under lockdown because of the coronavirus pandemic. It has pushed hundreds of millions of people to go online for communications and entertainment as digital technology-based communication has emerged as the most viable alternative to the physical equivalent.

The New York Times reported, stuck at and working from home during the COVID-19 pandemic, Americans have been spending more time online. As a consequence, total internet hits have surged by 50-70% and streaming has also jumped by at least 12%, a Forbes report found. Vodafone’s internet usage has surged by up to 50% in some European countries.

Like everywhere else, a majority of the Bangladeshis, particularly in urban areas, have been maintaining social distancing and staying at home for more than a month to avoid spreading the coronavirus. Because of social distancing and the shift to online applications, services, and tools, internet usage and data traffic suddenly increased. According to the Bangladesh Telecommunication Regulatory Commission (BTRC), the number of information and communication technology (ICT) users has been growing at a higher rate for the last two months. The use of Robi’s internet data rose by 21% during the time of shut down, as per an official source.

And the internet use is increasing at a faster rate as most of the urban educated, middle- and upper-class population are working from home and using the internet for work, socialisation, and entertainment. They have increased the use of streaming services like Netflix, YouTube, and Facebook. Additionally, the use of digital communication platforms, such as Google Meet, Hangout, Zoom, and Skype, has skyrocketed among these people for conducting official meetings and conferences and for maintaining personal relationships. Different events are also being organised online, like online advice and discussion programs, online yoga classes, online fun and entertainment programs, and online chatting. For instance, webinars on mental health for young people are organised by the UN’s Secretary-General’s Envoy on Youth. People are joining these events from different parts of the world and sharing their experiences of and coping strategies for the COVID-19 crisis. These novel types of online social activities are also creating new kinds of social solidarity.

Globally, organisations are depending on ICT and allowing their staff to work from home. Gartner, a leading research and advisory company, conducted a survey with 800 global HR executives on March 17 and found that 88% of organisations have encouraged employees to work from home. Facebook, Google, and Amazon have implemented working from home policies for many of their employees around the globe. Twitter has made working from home mandatory for all workers globally.

In Bangladesh, all non-essential staff out of a total 2,000 employees of BRAC head office are working from home. Telecom companies, like Grameenphone, Robi, Banglalink, and consumer goods companies, like Nestle, have asked their staff to work from home.

And because of this technological privilege in the time of global crisis, people are feeling that they are also contributing through their work to fight the pandemic.

Like millions of professionals in Bangladesh, currently, I am also working from home and have got an opportunity to become a part of a research about the experience of adolescent slum residents in Dhaka during the crisis. This research is a part of Gender and Adolescence: Global Evidence (GAGE), a nine-year (2015-2024) research study. For me, it is a new kind of experience. I am familiar with traditional anthropological research methodology—in-person participant observation techniques, for example. For the first time, I am using digital communications for my anthropological research.

Like my work, my personal communication is also now completely dependent on ICT. I am connecting with my friends, relatives, and colleagues through technology. The new, virtual connectivity is helping me cope with the crisis and have a normal life.

Social media, like Facebook, Instagram, are very popular in Bangladesh, where people express their opinion and views. Now, most of the social media posts are carrying people’s views, hope, and stress about this Corona crisis. Sometimes those posts are also a reaction to the government’s actions on COVID-19.

We can say that even in Bangladesh ICT has, at least to some extent, replaced the social spaces are with virtual spaces, which is also helping people to maintain social distance, while maintaining their livelihoods.

But it is helping only a particular social class to maintain social distance without disconnecting with others. But poor and marginal people cannot work from home and as a consequence, experienced a 70% drop in income because of the lockdown, according to BIGD’s recent survey on Livelihoods, Coping, and Support during COVID-19 Crisis. Government help is not sufficient and the relief distribution mechanism is not systematic.

A large number of marginal people do not have direct access to ICT. BIGD’s recent national rural survey on Digital Literacy shows that almost 30% of rural mobile phone users cannot read SMS. In this context, a large number of people in our country are outside the radar of COIVD-19 communication. Thus, people connected with the pre-existing digital ecosystem is digitally resilient and can cope with the emergence like COVID-19 pandemic, while people without such infrastructure and connectivity become more vulnerable. They face connectivity and capacity limitations at the same time.

A combination of virtual and physical measures needs to be considered to include this group of people with the ICT-based coping mechanism during this global pandemic. The government and responsible authorities need to work to include the poor and vulnerable with ICT-based services. Digital financial inclusion can be used to help the poor and the vulnerable. Online financial services can be used to provide emergency aid support which will reduce middleman interference and this can really shape the support mechanism which will be suited to their needs and help them cope with the COVID-19 pandemic.

Taslima Akhter is a Research Associate at BIGD.