How Technology is Exacerbating

How Technology is Exacerbating the Class Divide during the Pandemic: The Case of Children’s Education in Bangladesh

The world has always been an unfair place with winners and losers. Technology is making lives better for everyone as a whole, but it is also responsible for exacerbating the inequality between the rich and poor. Relentless, exponential technological progress of our times is widening the class divide like never before. Now COVID-19 is ruthlessly laying bare this uncomfortable reality of ‘technological inequality’. In this blog, I will try to explain why the poorer children in Bangladesh are likely to lose more than the richer ones because of the COVID-induced school closure, and how technology is making it worse.

In many cases, the unfairness of technological inequality during the pandemic is blatantly obvious. Blessed by Meet, Zoom, and the like, most ‘office-goers’ have turned their homes into offices, albeit with a few hiccups. On the other hand, a vast swath of  ‘working class’ people have found their customers disappearing or have been laid off by their employers because of the lockdown and the resultant economic shock; they are also disproportionately exposing themselves to the virus as they are crucial to running the essential economy. But then there are cases where the effect of technological inequality during the pandemic has remained insidious. One of such cases is children’s education.

There is evidence that prolonged school closure, such as 3-month summer vacation in the west and as an aftermath of a natural disaster, has a strong adverse impact on learning, though the evidence on whether poorer children suffer more is not so clear. Because of the pandemic, education of all children will be hampered, no doubt. But is the effect going to be the same for all children, rich or poor? If not, why? What role is technology playing in this inequality?

It is well-known that rich children all over the world have better educational outcomes than their poorer peers, and for obvious reasons. To start with, rich children are far less likely to be malnourished during their formative years, giving them a head start in cognitive development. Their parents are likely to be more educated and resourceful, thus better able to guide and support their children’s pursuit of education.

Studies have found that poor people spend a minuscule share of their small income on children’s education, as the majority of the poor children go to public schools, typically free and also that provide lower-quality education. Ill-educated poor parents cannot properly assess how well their children are learning; those who can, often take their children out of public schools and enrol them in private schools. But it turns out that the private schools for poor children are also of low quality.

And then there is this whole question of parental aspiration. Paradoxically, educated (hence richer) mothers spend significantly more time in childcare, including education, even though they often spend long hours working outside. And the ‘opportunity cost’ of spending time with their children is higher than that of their less educated, poorer counterparts. Is it because they aspire higher for their children? Maybe. For an educated mother, it is difficult to imagine that her children will not get proper education. She would thus work accordingly.

On the other hand, besieged by many urgent problems of life, with too many obstacles to jump over, and without relatable, close-to-home educated role models to look up to, poor parents have low aspirations for their children’s education and rationalize spending less time and money on this affair.

What does it mean for children’s education during the ongoing lockdown and school closure? ‌ It is obvious that the less educated, poorer parents would not have the incentive to spend close to enough time homeschooling their children. Struck by the loss of livelihoods, they are drowning in worries about how to feed their families. It is understandable that children’s education would be the least of their worries. Even if they did, a low level of education among poorer parents means that they may not be very effective in home-schooling. In contrast, educated, wealthier parents working from home may be able to and would want to spend more time in ensuring that their children would not fall behind in education because of the lockdown.

But what about technology? Can it help the poor children close the gap in learning with the wealthier ones during lock down? It is hoped that technology is the magic wand, which can close this great divide in education, if not eliminate it. In fact, ‌technology does have unlimited potentials. For example, Khan Academy and endless other free online resources have brought international-quality education to anyone with a basic smartphone and a reliable internet connection. Can the poor children take advantage of these online resources during normal times, and especially now?

Quite unsurprisingly, poorer parents, and by extension, their children have limited access to technology. Even in rich countries like the USA, shortage of computers in the homes of poor children, who now require to take classes and do homework online because of the pandemic, ‌is creating an uproar.

In Bangladesh, the wealthier private schools have started offering online classes. The government is also broadcasting classes for children on the national television and online. In a recent unpublished nationally representative survey in Bangladesh, we find a serious disparity in access to  technology. Even though the ownership of mobile phones is almost ubiquitous, about 15-20% of the poorer households do not have one. Only about 59-77% of the poorer households have any kind of access to television. Almost every richer household has access to both. Only a small fraction of poorer households use the internet, the rate sharply rises with household income. To make matters worse, for the poor, often these technologies are shared by multiple members or even multiple families. So, a large number of poorer children are automatically left out of the television and internet-based education.

Figure 1: Unpublished survey (2020) by BIGD, BRAC University

But, even if poorer children have access to technology, can they use it as effectively as the richer children? Eminent Harvard Professor of Public Policy, ‌Robert Putnam, describes “Compared to their poorer counterparts, young people from upper-class backgrounds (and their parents) are more likely to use the Internet for jobs, education, political and social engagement, health and newsgathering, and less for entertainment and recreation.” It is not because the poor are lazy and stupid, it is because wealthier, more educated parents are better aware of the pros and cons of letting a child have a smartphone or a computer, they know what is available online and are more invested to make sure that their children use it well. Thirty percent of the rural mobile phone users in Bangladesh cannot even read a message on their phone, let alone do any other activity; this rate goes up with decreasing per capita income. It must be true in cities as well, even if to a lesser degree. How can we expect these parents to use technology for their children’s education?

Even during normal times, richer children have a better chance of using technology for education because of parental awareness. Now that their are parents are home, these children are more likely to be exposed to all types of educational and cognitive development contents online, on top of attending the distant classes offered by the government or schools .On the other hand, many poorer children are simply deprived of their regular classes because they do not have access to television or internet. Even when have an access, they may remain absolutely clueless about how to harness its power to learn and grow because their parents cannot afford to stay home, have other pressing worries, or do not know how to guide the children.

For sure, COVID-19 is disrupting the learning for all children. But, powered by technology, the richer children can at least hope to close in. And, the poorer children are drifting further apart, partly because of all the reasons why they are poor, but also because of the technological inequality, the new reality of their generation.

Nusrat Jahan is the Head of Business Development and Knowledge Management at BIGD, BRAC University. 

Photo © Dominic Chavez/World Bank licensed under CC BY-NC-ND 2.0

Rethinking UGC’s Directive to Stop Online Tests Going Back or Moving Forward

Rethinking UGC’s Directive to Stop Online Tests: Going Back or Moving Forward?

Following the trajectory of global structures of inequality, the death and mayhem the pandemic has brought in its wake has locked down humans in their countries, cities, and homes. As the novel Coronavirus has spread rapidly, governments all over the world have closed schools and universities and led millions of students into online learning systems. These new shifts in our familiar education techniques and approaches have certainly caused a degree of difficulty, but they have also initiated new educational innovation. While academic institutions, and education professionals across the world have prompted innovative teaching strategies and methods, the University Grants Commission (UGC) in Bangladesh has allowed online teaching but held the private universities back from continuing their online evaluation procedure.

On 4 April the University Grants Commission (UGC) asked all private universities to halt examinations and their evaluation until further notice amid the coronavirus pandemic. The direction came less than two weeks after the commission urged universities on March 23 to continue classes online. The incredible inconsistency in the commission’s positions has exposed the crisis of leadership and adequate strategic planning in our education sector. However, we agree with the commission’s concern, which is expressed in a press release “Some private universities have taken decision to give grade without semester final, evaluating students and admitting students without any test which is not right morally” (New Age, 9 April).  There is no doubt that we should condemn such unethical actions. Moreover, we also would like to make sure that we do not compromise on standards of learning and evaluating. But then to ensure these standards shouldn’t we go online not only for the classes but also for examinations and evaluation? Why do we need to cancel online examinations/tests, when we know that they are imperative for ensuring fair evaluation? Maybe the answer lies in the fact that the commission does not consider online format of examination as a reliable evaluation method. This is evident in the UGC chairman professor Kazi Shahidullah’s statement “How they would monitor students during tests … when everything is locked up” (New Age, 9 April). His frustration in this prevailing situation is understandable, but hopelessness is not. We cannot afford to let hopelessness overwhelm us.

Moving toward online teaching has never been easy for us. But teaching is not meant to be easy, rather challenging and innovative. Main step for ensuring a reasonable learning and teaching process at the moment of crisis is to establish a relationship between faculties and students based on trust and caring, which is mostly absent from our academic world. We do not know our students, what they like, what their strengths or vulnerabilities, what resources they have and what support they need. On the other hand, students are not aware of the limitations and capabilities of their faculties and universities. Therefore, many of us have started work with our students to develop workable teaching and learning plans.

We have noticed that most of the private universities in Bangladesh cannot afford proper distance learning apps, tools, programs, or software, and many faculties even do not have strong network bandwidth in their homes to arrange large video conferences for classes of 30-40 students. On the other hand, not all students may have personal computers or laptops, but they all have smartphones and limited internet connections (at least that is the case for my students). By using our limited resources, we have tried constantly to figure out what works and what does not. When hangouts, messenger, skype did not work, we chose you-tube live. When we noticed that you-tube live was consuming more data and students were having difficulty watching live lectures, we started preparing PowerPoint presentations, adding our recorded lecture in every slide and sharing that with our students through email. For continuing class discussion, we created a group in a messaging app, so that students can share their concerns, and questions with their teachers and classmates while reading slides and listening to lectures.

Similarly, we have come up with different methods for evaluating students. But, without assessing the effectiveness of different evaluation techniques, the UGC has denounced all evaluation procedures. The UGC chairman claimed that the main problem for taking online exams is the lack of a proper monitoring system during tests. His assumption indicates that he considers supervised written exams (in English) with structured questions in a controlled setting as the only reliable exam method. However, while the written exam is the most prevalent method, its effectiveness in assessing students’ expertise over the learning-content needs to be questioned. This exam method favors students who are good in memorizing study contents and fast in writing, over students who are slow writers and have difficulty with memory. However, assessment for the purpose of grading, can also be made based on students’ online presentation, team works, viva and/or assignments, all of which are considered as very common and reliable evaluation methods in top notch universities across the world. For the class presentation, students can shoot and send over their 3-4 minutes video presentations to the class and faculty so that they can watch the presentation and ask questions and give feedback. Introvert students can prepare their audio presentation if they do not want to be seen by their peers. In the absence of any proper educational tool or app, group or teamwork can simply be ensured if every student gives feedback to their group member’s assignment or presentation through email or messaging app. While students are independently working on their assignment, we can call and quietly work with those who need extra support. All of these can be done only with smartphones and limited internet connection. Students do not need to have a computer or laptop and internet connection with strong bandwidth. Those who do not have a proper typing device can write in a Microsoft doc file by using their smartphone. If typing on a smartphone seems difficult, students can write by their hand, take a photo of their papers and send it to the instructor. Few of us have already applied these methods successfully. There are tons of other options too that we can try.

Tests or assignments can be stressful as the commission claimed. However, canceling online exams is not an acceptable way to reduce students’ anxiety over coursework and grades. Rather, it can create more confusion, fear, and hopelessness. For students coming from middle class backgrounds the real fear is session jam which can make them fall behind and increase their education expenses for an extra semester. Therefore, rather than cancelling we need to continue the online evaluation process in the best possible way so that we can mitigate the pressure on students. In addition to this, to ensure students’ emotional well being all private universities should have online counseling and phone therapy services for students who are susceptible to feeling anxious in unusual situations. Students also should be able to reach their faculties whom they can trust in the moment of emotional distress.

I admit that this is not the best thing we can do. More importantly, here I have presented some online teaching and learning methods, which were convenient for me and my students, but may not be viable options for all other universities. The pandemic has cast a bright light on deep inequality in our education system. Going online is not possible for the millions of students and hundreds of thousand teachers to whom the internet, computers, laptops are luxuries. Considering public universities’ scarcity of resources, it can be said that online education may not be a possible option for them unless the government and the commission takes proper initiatives regarding this matter. Even some private universities may not have the capabilities, skills or management system to even experiment with e-learning. That is the exact reason why we should not look for a uniform teaching or grading policy. Every university has different capability, every department has a different teaching approach and every class has students with different strengths and vulnerabilities. Therefore, universities should consult with their program coordinators, faculties, and students and the UGC should discuss with the universities before taking any decision. Whatever decision the commission takes on the online evaluation procedure should include several feasible options so that depending on the resources, competence, expertise each university can choose their own method.

Online education is a new teaching approach and of course has several limitations. But, isn’t the aim of the commission is implementing effective strategic plans regarding higher education? If so, then rather than just discarding new possibilities the commission needs to build coalitions with diverse stakeholders – including governments, public-private universities, education professionals, librarians, technology providers, and telecom network operators -to create cost-effective, interactive, competent, and scientific learning platforms in this unprecedented time. We should not just focus on solving problems faced by private universities. All the public universities were bound to close their academic procedure for the lack of resources. There are hundreds of thousands less affluent students and faculty members in public universities who cannot go online because of the cost of digital devices and data plans. The commission should form coalitions with the ministry of education and ministry of information and communication technology to decrease the access cost while increasing the quality of access. Only then we will be able to reduce the gap in education quality and the socioeconomic inequality between students.

Online education is not a substitute for face-to-face teaching yet. Technology cannot create the magic that happens in a classroom. We are eagerly looking forward to social interaction with our students. But we need to face the crisis. It is easy to remain stuck in a rut and avoid risks that could lead to live-changing experiences. But we have to take risks to initiate change. Our new experiment will reshape our institutions, the idea of education, and what learning looks like in the moment of crisis. Although it is too early to decide whether these changes would make things better or worse in the long run, we should not refrain ourselves from taking much needed actions. We have a choice to make. We can be the slaves of our old habits, ideas, and actions or we can be adventurous, willing to experiment new methods, implement new ideas, create new teaching and learning environments. Let us not allow the limits of our knowledge shape our imagination. Let our imagination create new knowledge.

Photo credit:”Young Men in Park – Old City – Dhaka – Bangladesh” by Adam Jones under CC BY-SA 2.0 license