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Zaki Wahhaj, PhD

Zaki Wahhaj, PhD

Professor, University of Kent, Canterbury

Improving Financial Inclusion of Female Domestic Workers in Bangladesh Through MFS Training

Improving Financial Inclusion of Female Domestic Workers in Bangladesh Through MFS Training

In Bangladesh, female domestic workers face challenges accessing financial services despite their reliance on mobile phones. A study introduced a two-day training program on mobile money services but faced low attendance due to logistical barriers. To address this, they implemented door-to-door training and automated reminders, significantly improving participation and highlighting the importance of adapting interventions for marginalized populations.

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