Lack of knowledge to operate mobile financial services has emerged as a major challenge in ensuring access to the MFS as 59 per cent of the MFS accountholders were unable to operate their accounts on their own, according to a survey conducted by BRAC Institute of Governance and Development of BRAC University. The survey report presented in a webinar series on ‘Last Mile Experience of Mobile Financial Services during COVID-19’ on Sunday.
Lack of knowledge to operate mobile financial services has emerged as a major challenge in ensuring access to the MFS as 59 per cent of the MFS accountholders were unable to operate their accounts on their own, according to a survey conducted by BRAC Institute of Governance and Development of BRAC University. The survey report presented in a webinar series on ‘Last Mile Experience of Mobile Financial Services during COVID-19’ on Sunday.
